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Frequently asked questions
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2 Year Manufacturer Warranty
Every wardrobe comes with a 2 year warranty covering manufacturing defects in the frame, doors, hinges, and sliding mechanisms, under normal household use.
How to Claim
If an issue occurs within the warranty period, simply contact our support team with your order number and photos of the problem. We'll guide you through a repair, replacement, or repair visit.
30 Day Returns
If you change your mind, unused wardrobes in their original packaging can be returned within 30 days of delivery for a full refund.
Delivery Time
Most wardrobes are delivered within 5 to 10 working days across the UK. Made to order or fitted pieces may take slightly longer, this will be confirmed at checkout.
UK Delivery
We deliver wardrobes across mainland UK. Delivery charges are calculated at checkout based on your location and order size.
Assembly
Most wardrobes arrive flat-packed and require simple self assembly, with clear step by step instructions included. An in-home assembly service is also available at checkout.
Room of Choice Delivery
Our delivery team will place your wardrobe in your room of choice and remove all packaging, so it's ready to assemble straight away.
Fast Shipping & Returns
We offer reliable delivery across the UK with a simple return process. Shop with confidence and peace of mind.
Secure & Safe Payments
All payments on Sofacetic are 100% secure. Your payment details are protected through trusted payment providers.
Customer Support You Can Trust
Our support team is always ready to help you with products, orders, and delivery questions.Feel Free to Contact.
The Sofacetic edit
Comfort, considered.

The SOFACETIC collection
Luxury, comfort and character in every detail.
Absolutely stunning craftsmanship. The sofa exceeded all expectations and transformed our living room into a luxurious retreat.
Sarah Mitchell
The quality is unmatched. Every detail shows the care and expertise that went into creating this piece. Worth every penny.
James Anderson
Elegant, comfortable, and beautifully made. This is furniture that will last a lifetime. Highly recommend!
Emily Chen
From ordering to delivery, the entire experience was seamless. The sofa is a masterpiece of design and comfort.
Michael Roberts
The attention to detail is remarkable. This is not just furniture, it's an investment in quality and timeless style.
Victoria Hayes
Exceptional quality and service. The craftsmanship is evident in every stitch. Couldn't be happier with our purchase.
David Thompson